FormOK™
Web forms in minutes - and everything that comes after.
Build contact, application, and survey forms fast, then manage the replies, file uploads, and customer follow-up all in one place. Forms can be shown in both English and Japanese, so you can collect responses from a mixed audience. Built and operated in Japan since 2003.
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Gigabyte file uploader
In a real test from an ordinary home connection, a 1GB (1,000MB) video file finished uploading in 73 seconds - over a typical NTT FLET'S fiber line with the OCN provider. Results vary with your network, but it gives you a sense of the performance.
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Save and resume
Features
FormOK is a cloud system for customer support that maximizes customer satisfaction
Pricing
| Free | Light |
Recommended
Standard
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| Hobby, personal use, or trying it out |
Small shops - an easy start | Businesses - full-scale use | |
| Start free | Start free | Start free | |
| Monthly fee | Free | ¥3,500 | ¥7,200 |
| Setup fee | Free | Free | Free |
| Storage | 100MB | 10GB | 30GB |
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| File attachments | |
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| Max attachment size (per file) | 100MB | 4GB | 4GB |
| Support desk | |
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| Newsletter | - | |
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| Number of forms | Unlimited | Unlimited | Unlimited |
| Form fields | Unlimited | Unlimited | Unlimited |
| Pages | Unlimited | Unlimited | Unlimited |
| Newsletter subscribers | - | 1,000 | 2,000 |
| Team members | 1 | 3 | 10 |
| SSL/TLS | |
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| Auto-reply to sender | |
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| Spam protection | |
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| Mobile support | |
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| Message retention | 30 days | Unlimited | Unlimited |
| FormOK™ credit shown | Yes | No | No |
| SLA (data durability) | 99.999999999% | 99.999999999% | 99.999999999% |
Building a form
Build by dragging and dropping
Your form is ready in no time
Security & Data
FormOK runs on Amazon AWS (US West Coast) for a fast, stable, and secure backbone. All traffic is encrypted with SSL/TLS, and your data is protected with continuous and daily multi-layer backups. We maintain 99.9% uptime (SLA) with essentially no scheduled maintenance downtime. Unlike self-hosted WordPress form plugins, there is no server to patch or misconfigure on your side; and unlike free big-tech form tools, your respondents' data is not fed into an advertising business.
FAQ
A: Yes - not a trial. You can use the Free plan for contact forms and more, indefinitely.
A: Yes. Respondent-facing forms support English and Japanese, so a mixed audience can respond comfortably.
A: Paid plans are billed in Japanese yen (JPY) by credit card. You can cancel yourself from the dashboard at any time.
A: On Amazon AWS (US West Coast), with SSL/TLS encryption and multi-layer backups.
A: Yes. The forms your respondents fill out and the signup flow are in English, and you can build forms in both English and Japanese.
A: Up to 100MB of storage free; more is available on paid plans.
A: See our Knowledge Center for English help articles, or reach us through the contact form.
A: A paid month runs for one month from your start date - not from the 1st to the end of the calendar month.
